Day 12: New experiences — desired and not…
<p>On Thursday, we were very much looking forward to returning to the Kenan offices. We had several meetings with project managers scheduled and were looking forward to getting deeper insights from the people actually running the projects. We had so far had few meetings with those we are supposed to support.</p>
<p>Titirat Suratin from the Education Program walked us through a typical project process with the focus on communicating with the beneficiaries (i.e. the course participants). Essentially, communication before, during, and after training happens through LINE, the main chat app in South East Asia. The idea of building a community for beneficiaries, in Titirat’s case usually school and community college teachers, is viewed with some skepticism — teachers tend to be busy with their regular job.</p>
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