Developed by Robert K. Greenleaf in the 1970s, servant leadership is a management approach that has steadily gained recognition for its ability to transform organizational culture. In small businesses, this leadership style can be a huge benefit for managers looking to improve employee morale and productivity.
This guide looks at the power of servant leadership, explores its benefits for managers, employees, and businesses, and provides strategies to leverage this technique in your small or medium-sized business (SMB).
Understanding Servant Leadership
Servant leadership, which places the needs of others above personal interests, was introduced by Greenleaf in his influential 1970 essay, “The Servant as Leader.” Drawing inspiration from the empathetic teachings of Jesus Christ, the writings of Lao Tzu, social scientists, and management theorist Douglas McGregor, Greenleaf recognized that the most effective leaders are those who serve the needs of their followers.
When managers genuinely prioritize the well-being and success of employees, they’re more likely to understand and cater to their needs, challenges, and aspirations. This leadership style involves a firm commitment to the personal growth of team members and can be summarized by a few key principles. According to the theory, the most effective leaders: