Museum Metamorphosis : Day 8

I’ve advocated that many organisational problems can be eliminated through properly documented roles and responsibilities, which are regularly reviewed and discussed with staff. This isn’t about job titles or organisational hierarchies but making it clear which people are responsible for doing what stuff. When these lines are blurred, you inevitably end up with wasteful duplication or things not being done because ‘it’s someone else’s job’. One of the first decisions the new board made when I joined was to have no roles and responsibilities other than Chair and Treasurer. What a mistake that turned out to be. It really didn’t take long for one or two people to start interfering in things that others were engaged with — mostly without telling them! With a largely ineffective chairperson, chaos ensued as mixed messages abounded as the loudest people in the room took it upon themselves to take charge. <a href="https://medium.com/@allygill_73781/museum-metamorphosis-day-8-4aec9c583284">Read More</a>