Tag: Customers

A previous article of mine sparked a healthy debate in the comments section (and my inbox!) about the appropriate amount of times a company can email its customers before those customers get annoyed. In the article, I discuss an entrepreneur building a soap company who was struggling to ge...

I came across this tweet this morning and it perfectly explains a phenomenon that all customers and employees intuitively understand. “So: what’s a thermocline? Well large bodies of water are made of layers of differing temperatures. Like a layer cake. The top bit is where all t...

In a groundbreaking development, HashKey, a prominent player in the digital asset industry, has been granted the first-ever crypto exchange license by the Hong Kong regulatory authorities. This momentous achievement marks a significant milestone in the evolution of the cryptocurrency landscape in th...

Data is phenomenal at helping companies innovate, evolve, and advance. However, data fails to provide meaningful insight into a client base unless it’s combined with a diversity, equity, and inclusion-focused approach. In today’s world, consumer insights extend beyond basic research to i...

The U.S. Supreme Court recently ruled that businesses can now legally refuse service to LGBT people in specific circumstances. Its decision in 303 Creative v. Elenis allowed a graphic designer to rely on her First Amendment right to free speech to refuse to make wedding websites for same-s...

Revolutionize Your Drive, Tesla FSD Beta Version 12 Opens Doors to Customers — Unleash the Future of Autonomous Driving! Tesla’s most recent release of its Full Self-Driving (FSD) software, known as version 12.1.2, has now made its way to customers, introducing a host of pro...