Thinking in Triplicate
<p>Remember all that crowing about how design—interactive, user-centered, design-thinky design <em>at scale</em>—would change the world? After the world took a turn, that bombast died down a bit and it’s been more popular for designers to rally around empathy and delight, both perfectly fine aspects of the human experience we could use more of. And then what was starting to be called conversational design promised we could talk to our banks and home-audio systems just like people.</p>
<p><em>“Alexa, how is the weather?”</em></p>
<p><em>“Right now, it appears to be a red-hot shitshow. The forecast calls for intermittent frustration, increased socio-economic inequality, and dystopian surveillance continuing through the evening.”</em></p>
<p><a href="https://medium.com/mule-design/a-three-part-plan-to-save-the-world-98653a20a12f"><strong>Visit Now</strong></a></p>