There’s more to caring than working long hours

<p>I came across&nbsp;<a href="https://twitter.com/castillo__io/status/1656668605210320904" rel="noopener ugc nofollow" target="_blank">a tweet</a>&nbsp;by former Netflix engineer Alex Castillo that reflects on the value of caring at work.</p> <p>Alex recounts how the team he had just joined at the streaming giant discovered a broken legacy app on a Friday and managed to fix everything by the following Monday.</p> <p>The tweet attributes the quick turnaround to how much the people involved &ldquo;<em>cared</em>.&rdquo; But to me, the picture that emerges is one of unsustainable overwork.</p> <h1>Does Working Through the Weekend Mean Caring?</h1> <p>The legacy app Alex&rsquo;s team inherited was so broken that they couldn&rsquo;t even run it locally, let alone deploy a fix for it when short on time on a Friday. They decided to regroup on Monday to find a solution. Alex, eager to prove himself, spent the weekend writing a new app to serve as a drop-in replacement. &ldquo;I was done by Monday at 8 a.m. Just enough time to shower and walk to the office.&rdquo;</p> <p>Once there, he approached his manager to show off the fruit of his labor, only for the manager to share with him the drop-in replacement app another team member built over the weekend.&nbsp;<em>Maybe the colleague didn&rsquo;t bother with showering and so got to the office first.</em></p> <p>Alex gave his blessing to the other app being deployed instead of his. The tweet doesn&rsquo;t say, but I assume they took the time to compare the prototypes and choose the best one. &ldquo;This was the first time in my life that I felt a sense of belonging at work,&rdquo; Alex writes, &ldquo;I was no longer the only person who cared. Right then, I knew I only wanted to work with people like that.&rdquo;</p> <p>Alex has a point. Working with people who care makes a huge difference.</p> <p>When everyone in a team is committed to the same goal and focused on unblocking each other, the results they deliver are greater than the sum of their individual capabilities.</p> <p><strong>But let&rsquo;s not equate working over the weekend with caring!</strong></p> <p>Now, before continuing with my rant, I want to acknowledge that I don&rsquo;t know the whole picture. I never met Alex or his teammates. I&rsquo;m just reading a story that was condensed into a long tweet. Still, I&rsquo;m concerned by how it conflates the positive value of rolling up your sleeves to come up with solutions to urgent problems with an overwork and hero mentality, which I find very dangerous.</p> <p>I&rsquo;m picking on Alex&rsquo;s story, but what I&rsquo;m really getting at is the difference between caring by jumping headfirst into a problem and caring by taking a step back and thinking things through.</p> <p><a href="https://betterprogramming.pub/theres-more-to-caring-than-working-long-hours-f64a89e9c718">Visit Now</a></p>