Tag: Postmortem

In this article, I would like to share some thoughts and practical tips on how to behave as a Servant Leader during a postmortem meeting after a significant outage in the software that impacted the clients and irritated the company management. The following situation is quite standard f...

Do you remember Bob Ross? Bob Ross was (and still is) an icon to many Americans. He hosted a program on PBS called The Joy of Painting in which he would paint a new painting every episode, usually of a serene landscape. Ross was known (at least on TV) for being soft-spoken and had a ...