Tag: Postmortem

What’s the Point of Blameless Postmortems?

Do you remember Bob Ross? Bob Ross was (and still is) an icon to many Americans. He hosted a program on PBS called The Joy of Painting in which he would paint a new painting every episode, usually of a serene landscape. Ross was known (at least on TV) for being soft-spoken and had a ...

How to act as Servant Leader at postmortem meeting

In this article, I would like to share some thoughts and practical tips on how to behave as a Servant Leader during a postmortem meeting after a significant outage in the software that impacted the clients and irritated the company management. The following situation is quite standard f...