The workers are revolting
<p><em>There has been a transformation in employee expectations and it requires employers to transform too. Conceptualising a new employee experience needs innovation and reinvention. We’ve identified three primary tensions that need to be resolved.</em></p>
<p>As businesses and employees navigate a succession of world-changing events, crises and economic challenges, there’s been a shift in people’s relationships with work, and a disconnect between leaders and staff.</p>
<p>Average pay has dropped by 2.6%, inflation is soaring and 2023/24 could bring our biggest drop in living standards for 60 years. We’re faced with cost cutting, recession, redundancy, financial instability and pay cuts. Most senior leaders assume staff are being lazy when working remotely. No wonder only 9% of UK workers feel engaged at work.</p>
<p>Work-life balance is being reclaimed, and wellbeing is a new battleground for recruitment and retention. A new EX (employee experience) is required for this new era and it’s yet to be pieced together. We need fresh thinking to solve new problems that have arisen.</p>
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