The Only Secret You Need to Manage Impatient Employees (and Bosses)
<p>Several years ago, I had an employee with a communication style I found extremely frustrating. This isn’t the only person I’ve encountered who uses a similar approach, so I wouldn’t be surprised if you’ve experienced this too.</p>
<p>This employee would send out an email or comment in a Google Doc with a request for feedback from me. If I hadn’t responded to their request within about 10 minutes, the employee would message me with something like, “have you had a chance to review my email yet?” Before I even had a chance to reply to the message, this same employee would appear at my desk and ask again about the email.</p>
<p>During the in person exchange, I would ask if there was something urgent I needed to address in the email. The answer was always, “no, I just wanted to make sure you saw it.” I would ask a few more questions about when a response was required and prioritize my own time accordingly. Sometimes, I would get a second and third message asking if I’d had a chance to review the email yet later in the same day, even when the employee told me they didn’t need a response until the following day or later in the week.</p>
<p>This sequence of events happened several more times before I decided I needed a change in strategy. The interruptions were distracting for me and the employee clearly wasn’t feeling like their needs were being met.</p>
<p><a href="https://medium.com/@jakeludington/the-only-secret-you-need-to-manage-impatient-employees-and-bosses-121dab272122"><strong>Learn More</strong></a></p>