PTSC Can Help
<p>After completing my first year of working in a fully Taiwanese company, I have learned the challenge of building a work culture where employees freely, openly, and proactively give feedback and make suggestions. Each month I send out a feedback form to all employees which always includes a question of the month, a question inquiring as to employee satisfaction, and an open-ended space to provide feedback for suggestions and changes. Although there is some engagement, only a handful of employees choose this method to give feedback. Whether it is fear of being singled out, having the suggestions fall on deaf ears, or simply not wanting to take the extra 5 minutes, the monthly surveys are used sparingly. I realise that I have also entered the company in the newly created position of Chief Learning Officer, and a big part of my role is to help create transformation within the organisation. Transformation always takes time, and I’m still learning what type of transformation fits best within this new working environment where I am the only foreigner in the company.</p>
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