Employee Resource Group Management: A Guide for Program Managers (Part 2)

This article is a three-part series to guide program managers in-charge of Employee Resource Groups programs based on the size of their organization. For Employee Resource Group (ERG) program managers at organizations with an employee base of more than 2000 but less than 10000 employees, the challenge is ensuring a healthy percentage of the employees participate and engage with ERGs. This is imperative to ensure the ERG program thrives and receives support from the Leadership team as it grows. Here are some must-do’s for ERG program managers, Communicate and promote Program managers should make communication a top priority. Employees need to have visibility about ERG activities so that they feel the need to join ERGs and actively participate. All avenues of communication and promotion should be explored. Newsletters, announcements, open to all event invites, digital signs are some ways to get the word out. Senior leaders should be vocal about the contribution of ERGs and their impact on employee experience and contribution to the community. The introduction of ERGs should be included in the onboarding process with the capability of <a href="https://www.teleskope.io/employee-resource-group-software" rel="noopener ugc nofollow" target="_blank">instantly joining any ERG with a single-click</a>. Use the power of data to track and measure Data is a game changer for ERG program managers. Setting KPIs for every ERG facilitates a goal-based action-plan for ERG leaders to manage and grow their respective ERGs. By tracking <a href="https://www.teleskope.io/post/key-metrics-every-erg-leader-should-track" rel="noopener ugc nofollow" target="_blank">key ERG metrics</a> such as new members, inactive members, event attendance, ERG leaders will be able to identify the gaps in member experience and solution for them. An <a href="https://www.teleskope.io/employee-resource-group-software" rel="noopener ugc nofollow" target="_blank">ERG management platform</a> like <a href="https://www.teleskope.io/" rel="noopener ugc nofollow" target="_blank">Teleksope</a> has the capability to display key metrics and create reports. ERG data can also be cross referenced with HR data to find a correlation between ERG membership and employee satisfaction, employee performance and employee retention. <a href="https://medium.com/@priyanka_gujar/employee-resource-group-management-a-guide-for-program-managers-part-2-837495476d36">Website</a>