Lawyers and new ways of doing things: what actually is an “idea”?
<p>Why lawyers should entertain new ways of doing things probably deserves its own article, but I will try and summarise here. Most firms (hopefully) want to improve how they deliver their services to clients, and also how they operate internally. The combination of these two things can lead to:</p>
<p><strong>Lower fees for clients. </strong>In my view, it’s not true to say that firms have a vested interest in charging as much as they can for their legal fees. Rather, it’s that they haven’t thought about the business advantages of being a reliable firm when it comes to cost, and clients feeling like they are getting value for money. Not to mention reducing all those write-offs clients complain about.</p>
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