What’s the right structure for a large organisation?

<p>What&rsquo;s the right structure for a large organisation? There have been a few&nbsp;<a href="https://medium.learningbyshipping.com/functional-versus-unit-organizations-6b82bfbaa57#.3kwc0z08b" rel="noopener ugc nofollow" target="_blank">interesting blog posts</a>&nbsp;about this in recent days, looking specifically at Apple and whether it is equipped to support its own scale.</p> <p>It&rsquo;s a topic that I started to tackle a few years ago with Enfield Borough Council when the chief exec asked me what a future-ready council should look like. I tackled it again when a &pound;250m turnover logistics business asked me to help them to be future-ready. Neither of these businesses is Apple-scale. But I think the answer holds as you scale up.</p> <p>My answer in both cases was similar. It starts with perspective. Every org chart is created from the leader&rsquo;s perspective, and so has the leader at the top or in the middle. But we know that the most important person in any organisation is not its leader. It&rsquo;s the customer.</p> <p><a href="https://medium.com/book-of-the-future/whats-the-right-structure-for-a-large-organisation-f821bf4c0dc8"><strong>Click Here</strong></a></p>