Fix Bad Meetings with the 50% Rule

I won’t bury the lead here. If you really want to improve your meetings, make sure at least 50% of your meeting time is spent with customers. Not colleagues, not bosses, not vendors. Customers. Depending on your role and your business, your customer may vary. <ul> <li>If you make products, your customers are the ones who may buy and use those products.</li> <li>If you are in a people-focused internal role, your customers may be employees and staff members.</li> <li>If you provide services, your customers are the ones who may use those services.</li> <li>If you are a CEO, all of these might be your customers.</li> </ul> If you’re skeptical or think that you already do talk to your customers, take a hard look at your calendar from last week. Really, take a quick look now. Count up the total number of meetings and note how many were spent directly interacting with your customers. If it’s less than half you are in luck because work is about to get a whole lot better! If you are ready for a change. At various points in my career, I spent almost no time at all talking with customers. Yet, my calendar was packed from start to finish every single day. No breaks. No buffers. <a href="https://bootcamp.uxdesign.cc/fix-bad-meetings-with-the-50-rule-e6f2793b1e19">Website</a>