Improving Employee Experiences

If you’re not yet convinced on the business benefits, there are plenty of statistics proving that great employee experience leads to more engaged employees, which leads to happier customers and in turn, heftier bottom lines, all of which can be Googled far quicker than reading this article. Truly, I say this with love: if you’re still at this stage, you’re falling behind. And, if you’re not yet convinced on the moral question of whether people deserve to feel empowered by the labor we spend the majority of our waking hours performing as our livelihoods, the rest of this article probably won’t appeal to you either. Now that we have that out of the way, accepting as given that employee experience is important for reasons both economic and humane, let’s skip ahead to the real stuff. <blockquote> And I speak of spiritual suffering! Of people seeing their talent, their work, their lives wasted. Of good minds submitting to stupid ones. Of strength and courage strangled by envy, greed for power, fear of change. Change is freedom, change is life — is anything more basic than that? — Ursula K Le Guin, The Dispossessed </blockquote> <h2>The kairos is coming from inside the house</h2> Why is employee experience on the minds (and roadmaps) of so many organizations right now? Among the many nuanced reasons, there are two worth highlighting for the ways they’ve combined into a reinforcing feedback loop: <a href="https://medium.com/topology-insight/improving-employee-experiences-19bd9b12984f">Learn More</a>