4 Steps to an Open 1–1 Conversation
<p><em>Each week I share a quick management hack you can implement right away.</em></p>
<p>We’ve all had those one-to-ones where unsaid thoughts and feelings hang about like a bad smell. Managers can feel powerless to do anything about it. Here’s a 4-step hack to turn things around:</p>
<p><strong>Safe Space — make it private.</strong><br />
If the conversation has the potential to include sensitive topics, err on the safe side: choose somewhere you won’t be overheard so the individual can express themselves freely.</p>
<p>Beware: it’s not as simple as diving into the nearest meeting room. A large, empty room intimidates and may set a negative tone for the meeting — choose an appropriate setting.</p>
<p><strong>Show Vulnerability.</strong><br />
If you’re guarded and asking someone else to share, they won’t. Sometimes showing our own vulnerability is what’s needed to make others feel safe to open up.</p>
<p>Beware: strike a balance between vulnerable sharing and actionable advice. The best leaders are those who combine vulnerability with a clear path forward.</p>
<p><strong>Sensitive Questioning.</strong><br />
Use open “how” questions, such as “how are things at home?”</p>
<p>Keep your questioning broad and err on the side of caution. Specific questions are jarring and unnecessary. Specifics will come when the individual is ready.</p>
<p>Beware: don’t assert your opinion: “If it’s not work that’s getting you down, there must be something going on at home?” — this comes across as judgemental and does not encourage open sharing.</p>
<p><a href="https://medium.com/read-the-room/4-steps-to-an-open-1-1-conversation-bb7ef4e170f"><strong>Click Here</strong></a></p>