Day 18: “What data do you actually have? And where?”
<p>Today, we finally got to talk to the 2 people who seem to be the main users of the Kenan instance of a software for non-profit organizations from one of the leading CRM system vendors in the world. <a href="https://www.linkedin.com/in/panomporn" rel="noopener ugc nofollow" target="_blank">Panomporn Yakapai</a> is the Manager Strategic Partnerships and in that role the key contact for Kenan’s donors, <a href="https://www.linkedin.com/in/michaelsemmence" rel="noopener ugc nofollow" target="_blank">Mike Semmance</a> is the marketing supervisor.</p>
<p>Just like in previous conversations, it wasn’t easy for us to get a full picture of what data is collected at which point in time for which purposes and where that data goes and what Kenan does with it, but our understanding increased manifold — which was also very motivating.</p>
<p>Cristina still put it like this after the second conversation: “Is this really the right place for all the data? We’ve got a Ferrari here and need a tricycle.</p>
<p><a href="https://medium.com/sap-social-sabbatical/markus-meisl-day-18-what-data-do-you-actually-have-and-where-e9d5e2b9ea22"><strong>Learn More</strong></a></p>