From 1 November 2025, every person receiving government-funded aged care
in Australia has a legal Statement of Rights — not a guideline, a
document providers must actively uphold.
The Statement of Rights replaced the old Charter of Aged Care Rights and
covers six fundamental protections: dignity, choice, independence,
privacy, cultural identity, and the right to raise concerns without fear
of consequence. Older people can also nominate a registered supporter to
help them understand information or communicate their wishes — someone
who supports decisions without taking over decision-making authority.
For providers, this means demonstrable readiness: staff training, updated
care management systems, and a Statement of Rights shared directly with
residents and families, not just filed away.
At Mayflower, that's meant training across all three residences and
building the new rights framework into everyday care conversations, not
just onboarding paperwork.
Read the full post → https://www.mayflower.org.au/new-aged-care-act
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