UX case study: Improving Security and Reliability on Carousell HK

<p>Hey there! I&rsquo;m Keris, and I&rsquo;m currently enrolled in the Full Time UX Design Course at Xccelerate in Hong Kong. I&rsquo;m excited to share our team&rsquo;s first project for this bootcamp, a case study which we collaborated on. I hope you enjoy reading it as much as we enjoyed working on it. Let&rsquo;s dive in!</p> <h1><strong>About this project</strong></h1> <p>This case study explains our process of creating a UX case study for Carousell-Hong Kong. We aimed to understand the safety and reliability issues that Carousell users are facing and explore ways to create a sense of authenticity and security for users on secondhand shopping platforms.</p> <p><a href="https://medium.com/@kerischeng/ux-case-study-improving-security-and-reliability-on-carousell-hk-429ff752fee6"><strong>Learn More</strong></a></p>