The Best Status Page in 2023 is not Statuspage
<p>Every SaaS company needs to create a status page at some point in its evolution. How do you decide between all the different vendors?</p>
<p><strong>Goal: identify the best status page for my mid-sized startup.</strong></p>
<p>Skydio’s cloud product lets you fly a drone from anywhere worldwide from a browser. As organizations have adopted it for critical use cases, the consequences of outages have likewise increased. It’s time to invest in a status page that we can use to communicate effectively with our customers. Rather than just defaulting to Statuspage, I did a full bakeoff. Best place to start: requirements.</p>
<p><strong>My Requirements:</strong></p>
<ul>
<li>I want to encourage my team to participate in the outage process (approximately 300 people). Therefore, the interface must be modern and cheap enough that I can add my whole team.</li>
<li>I want my subscribers to receive notifications in the medium that they prefer.</li>
<li>I want public and private versions of my status page so I can communicate privately with my coworkers and publicly with my customers.</li>
<li>I want my customers to see a public copy of my SLA and historical events.</li>
<li>I don’t want to change any other part of my operations stack: Pagerduty, Datadog, and Slack.</li>
</ul>
<p><strong>How to break down the options:</strong></p>
<p>I then researched to select the top 11 most popular status page vendors: Statuspage, Status.io, Instatus, Uptime, Upptime, Status Pal, Cachet, Pagerduty, Status-page, Stating, Statusfy. I decided to drill down in 3 rounds</p>
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