The Myth of Patient Satisfaction Scores Needs to Be Exposed

Choosing a new healthcare provider can be a taxing and unreliable process, mainly if we depend solely on online patient satisfaction surveys of provider ratings. Occasionally, reviews in other areas, such as <a href="https://www.nytimes.com/2023/12/12/books/cait-corrain-goodreads-reviews.html#:~:text=She%20'Review%20Bombed'%20Other%20Writers,tank%20the%20ratings%20of%20others.&text=In%20the%20wake%20of%20the,%2C%20%E2%80%9CCrown%20of%20Starlight.%E2%80%9D" rel="noopener ugc nofollow" target="_blank">book publishing</a>, open our eyes to how these surveys or reviews are rife with manipulation; therefore, naively believing them isn’t a great idea. When your health and, possibly, your life are the issues where you need guidance, more than an ounce of care is required. But <a href="https://www.chiefhealthcareexecutive.com/view/leapfrog-group-fall-2023-grades-hospitals-reduce-infections-but-slip-in-patient-experience" rel="noopener ugc nofollow" target="_blank">surveys continue</a>, and so we should continue to question their veracity. One rating of hospitals is highly regarded, and that is provided by <a href="https://www.hospitalsafetygrade.org/" rel="noopener ugc nofollow" target="_blank">The Leapfrog Group</a>. But what about those “best hospital” or “best physician” plaques you see in medical offices? Who gets to provide the ratings? I know of one plastic surgeon whose name you’ll never find there, and yet he has world-renowned patients in finance, entertainment, and politics who travel from all over the globe to see him. <a href="https://drpatfarrell.medium.com/the-myth-of-patient-satisfaction-scores-needs-to-be-exposed-a1017c1ddc84">Read More</a>