#20 The Inspirational Leader Series: Natalie Kuhn

<blockquote> “Design [and research] is a crucial partner in making quick decisions, smart decisions, aligning big groups, testing and learning.” Natalie Kuhn </blockquote> <h1>Meet Natalie Kuhn, Senior Design Manager within Data Management and Explainability for Meta. Her team helps people better understand Meta’s data practices as well as what control they have and ways they can manage their data.</h1> (Note: This interview has been lightly edited for length and clarity.) <h2>You have experience at startups, agencies, an in-house design studio, and you also co-founded the <a href="https://www.service-design-network.org/chapters/new-york" rel="noopener ugc nofollow" target="_blank">New York chapter of the Service Design Network</a> (a nonprofit run by volunteers that aims to make service design more accessible as a discipline and a methodology). I know you’re someone really attuned to an ecosystem-level, holistic perspective. How does that apply to your leadership style?</h2> I love that question. When you’re passionate about a way of looking at the world, it seems to just organically appear in everything you do. When it comes to leadership, I think about it in a <a href="https://www.nngroup.com/articles/service-blueprints-definition/" rel="noopener ugc nofollow" target="_blank">service blueprint</a> sense: the different stakeholders or swim lanes, the business, the team scope, their influence of impact, and the individual — and how all of those things are connected. <a href="https://medium.com/@TeresaBrazen/20-the-inspirational-leader-series-natalie-kuhn-cd5e12eda214">Website</a>