Visitor Journey Mapping In Museums
<p>This user-experience method was explored in a workshop at the Pratt Institute School of Information led by <a href="https://twitter.com/allegraburnette" rel="noopener ugc nofollow" target="_blank">Allegra Burnette</a> and was attended by students in the Museums & Digital Culture and Information Experience Design (IXD) programs. Burnette is an independent consultant who focuses on helping organizations create and implement user-centered digital programs and improve visitor experiences. Prior to consulting, she was a principal analyst at Forrester Research. Before joining Forrester in 2014, she was the Creative Director of Digital Media at the Museum of Modern Art, New York, where she oversaw design and production across all interpretive technology, including the museum’s website, MoMA.org.</p>
<p><a href="https://museumsdigitalculture.prattsi.org/visitor-journey-mapping-in-museums-f18442ee1d99"><strong>Click Here</strong></a></p>