I Coached Scrum for Non-technical Teams for 6 Months — Here Are 5 Things I Learned.

<p>The better part of my career has been spent working on software products. Most recently, however, I had the opportunity to spend a few months with business teams in the healthcare industry, coaching Scrum and other Agile ways of developing healthcare products. I took some time to reflect on what I learned during this time and wanted to share a few lessons that I will certainly take with me throughout my career.</p> <h1>One: Meet Others Where They&rsquo;re At.</h1> <p>This mantra echoed often during my time in healthcare, as it applies to patients, providers, teams, and individuals. I had the pleasure of working with a care delivery manager, Mindy, who helped me understand this better by framing the concept like this:</p> <blockquote> <p>We don&rsquo;t all operate with the same operating manual. Each person has their own manual and we can&rsquo;t assume that we operate with the same manual as others. Meeting someone where they&rsquo;re at means opening up their manual and reading from it.</p> </blockquote> <p>This way of thinking about working with others gives such an eloquent way to describe a less eloquent problem &mdash; organizations are full of people who don&rsquo;t always know how to talk to each other. In the tech world, for instance, our technical teams don&rsquo;t always speak the same metaphorical language as our business teams and vice versa. Taking the time to read each other&rsquo;s operating manuals can help break down the silos created by this metaphorical language barrier.</p> <p><a href="https://betterprogramming.pub/i-coached-scrum-for-non-technical-teams-for-6-months-here-are-5-things-i-learned-835b76e25189">Visit Now</a></p>