Having trouble with GeM Login? Step-by-Step Guide
<?xml encoding="utf-8" ?><p> </p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Experiencing a GeM login issue can be annoying when you have to place the bidding, track orders, or modify your profile onan immediate basis. The GeM (Government e-Marketplace) portal is provided by </span></span></span><a href="https://gemportals.com/" style="text-decoration:none" target="_blank" rel=" noopener"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#1155cc"><strong><u>GeM Registration Login</u></strong></span></span></span></a><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"> under the Government of India and caters to the public buyers and sellers for procurement. If you can’t get in, don’t panic. This step-by-step guide should enable you to quickly find and fix the problem.</span></span></span></p><h2><span style="font-size:16pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Common Causes of GeM Login Problems.</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Before considering the solutions, it is necessary to know the reasons for the login problems:</span></span></span></p><ul>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Invalid username or password.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Not received OTP on the registered mobile/email.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Account is locked after too many failed attempts.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Password has expired.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Browser compatibility-related issues.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">The portal is down with technical snags.</span></span></span></li>
</ul><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Let’s fix them one by one.</span></span></span></p><h2><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Step 1: Check Your Login Credentials</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Please ensure that you typed the correct User ID and Password. Passwords are case sensitive – check for capital letters or extra spaces. If you previously saved your password in the browser, try typing it in instead.</span></span></span></p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">If you forgot your password:</span></span></span></p><ol>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Tap on“Forgot Password” on the sign-in page.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Provide your registered email ID or phone number.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Do OTP verification.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Create a new password that has a strong combination of letters, numbers, and special characters.</span></span></span></li>
</ol><h2><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Step 2: OTP Not Received?</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">During password reset or login,n OTP problems are common.</span></span></span></p><ol>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Make sure your registered mobile number is active.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Spam/junk folder for OTP mails.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Wait for some time and press “Resend OTP”.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Ensure your network signal is strong.</span></span></span></li>
</ol><p> </p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">If this still happens, you'll probably have to update your contact information via support.</span></span></span></p><h2><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Step 3: Account Locked?</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">If you enter an incorrect password too many times, your account might be locked temporarily to protect your security.</span></span></span></p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Solution:</span></span></span></p><ul>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Wait for 30 minutes and try again.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Reset credentials via the “forgot password” option.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">If the account is still locked, contact GeM Helpdesk.</span></span></span></li>
</ul><h2><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Step 4: Clear Browser Cache & Use a Compatible Browser</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Login problems can occasionally be attributed to technical issues rather than problems with a user's credentials.</span></span></span></p><ol>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Clear the browser’s cache and cookies.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Use the latest version of Google Chrome or Mozilla Firefox.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Temporarily disable all browser extensions that could block pop-ups.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Try to access the portal in Incognito/Private mode.</span></span></span></li>
<li style="list-style-type:decimal"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">This typically fixes the errors in loading or redirection.</span></span></span></li>
</ol><p> </p><p><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Step 5: Digital Signature (DSC) Related Errors</strong></span></span></span></p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">If you are a seller submitting bids through DSC, ensure that:</span></span></span></p><ul>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">The DSC token is placed properly.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Drivers are up to date.</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">The correct certificate is selected at the time of login.</span></span></span></li>
</ul><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">DSC misconfiguration could also lead to failure in authentication.</span></span></span></p><h2><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Step 6: Server or Technical Issues</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Portals are sometimes at fault as they perform maintenance or are overwhelmed with traffic.</span></span></span></p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">In such cases:</span></span></span></p><ul>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><span style="background-color:#ffffff">Wait a while and try again.</span></span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><span style="background-color:#ffffff">Visit the GeM home page for official notifications.</span></span></span></span></li>
</ul><h2><span style="font-size:17pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>How to Contact GeM Support</strong></span></span></span></h2><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">If the above solutions do not help, contact the official helpdesk:</span></span></span></p><ul>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Visit the official GeM portal</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Use the Helpdesk/Contact Us section</span></span></span></li>
<li style="list-style-type:disc"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">Submit a support ticket, providing screenshots of the error.</span></span></span></li>
</ul><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">The more details you provide, the quicker your issue can be resolved by the support team.</span></span></span></p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>NOTE: Now you can apply for a </strong></span></span></span><a href="https://gemportals.com/gem-seller-registration-online.php" style="text-decoration:none" target="_blank" rel=" noopener"><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#1155cc"><strong><u>GeM Seller registration</u></strong></span></span></span></a><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong> through our website. </strong></span></span></span></p><h1><span style="font-size:23pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000"><strong>Final Thoughts</strong></span></span></span></h1><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">The login issues on GeM can be fixed for the most part with basic troubleshooting like password reset, clearing the browser cache or rechecking OTP details. Since the GeM portal is crucial for government procurement and tendering, its prompt restoration is needed so that users do not lose out on business.</span></span></span></p><p><span style="font-size:11pt"><span style="font-family:Arial,sans-serif"><span style="color:#000000">You will be fine to access your account if you follow this step-by-step tutorial carefully. If problems persist, please feel free to ask for help from the staff Official.</span></span></span></p><p> </p>