How to Get the Customer Service You Want to Receive

Here’s the thing: I went into this chat pretty frustrated with the system but optimistic about the outcome. I knew what I wanted from the interaction, and came prepared. After many years in the customer service industry—including waiting tables, contributing to our family business, and building a customer service department for a start-up — I understood that the simple but most effective thing I could do was be nice. It was pretty quick, definitely painless, and ended with 100% customer satisfaction of the process and the outcome. Evidently, not just for me but also for Holly on the other end. <a href="https://medium.com/better-humans/6-rules-to-get-the-customer-service-you-want-to-receive-6a517ff89429">Read More</a>