How ChatGPT Will Answer Our National Emergency Calls by 2025

Today, while reading the Portuguese <a href="https://www.publico.pt/2023/06/20/sociedade/noticia/tecnologia-chatgpt-vai-gerir-atendimento-chamadas-112-2025-2053967" rel="noopener ugc nofollow" target="_blank">newspapers</a>, I got some mind-blowing news. The Portuguese National Institute of Medical Emergency (INEM) is planning to implement a ChatGPT-based virtual assistant named “Voicebot 112”, to answer calls to the country’s emergency number starting in 2025. Here in Portugal, we have some of the best digital services worldwide. Our SIBS network (Forward Payment Solutions) stands out as one of the best examples. So for me, it came as no surprise to learn how the <a href="https://www.dgs.pt/directorate-general-of-health/about-us.aspx" rel="noopener ugc nofollow" target="_blank">Portuguese Director General of Health</a> is looking to ChatGPT as a helpful tool to solve some pressing issues. <h1>Relieving the pressure with AI</h1> From what I’ve read, the system will be used during moments of overload to relieve pressure on the operational centers of the service. The chatbot will have the function of screening calls and making the respective emergency routing, be it to a police force, the fire department, or the INEM when operators are busy. The goal of the “112 voicebot” is to reinforce the operational means, especially in periods of peak demand for the emergency line. <a href="https://medium.com/the-generator/how-chatgpt-will-answer-our-national-emergency-calls-in-2025-2908c266d97d">Click Here</a>