“Janice” — we won’t use her real name — came to us asking for an opinion from a top plastic surgeon and we were happy to help. Thing is, during our extensive phone calls and emails she sent us the quote from a major plastic surgery holiday agent suggesting another surgeon and explained that she had paid them a large deposit.
She really wanted to go with the surgeon she had found and was ready to Book Direct through renuval, but she hated the idea of losing her money with the agent who took it — and the other company’s salesperson was being very aggressive in trying to hold her to her choice using the deposit she paid them.