Enhancing Suspicion Drivers’ Trust in Autonomous Vehicles: The Impact of Communication Modality on AV Explanation Effectiveness

As we inch closer to a future filled with automated vehicles (AVs), it becomes crucial to ensure not only their functionality but also the trust and acceptance of these cutting-edge technologies. One of the key elements in building this trust is the ability of AVs to explain their actions and decisions effectively. These explanations serve as the key to making AV actions transparent and predictable, ultimately reducing fears and concerns associated with this groundbreaking technology. In a world where AVs at levels 4 and 5 of driving automation take on full driving responsibilities, it’s paramount that humans can understand and predict their behavior. This study delves into the realm of AV explanations and their modality, seeking to answer vital questions about how the way we receive information from AVs can impact our understanding, engagement, and safety. Additionally, it explores the role of an individual’s level of technology suspicion in this equation. <a href="https://medium.com/@lprobert/enhancing-suspicion-drivers-trust-in-autonomous-vehicles-the-impact-of-communication-modality-on-81e3e300556">Read More</a>