When Daily Meetings Go Awry

<p>I messed up the other day.</p> <p>During our daily 8:30 a.m. quality huddle I got passionate, to put it charitably.</p> <p>&ldquo;What the hell is going on in that department?!?!&rdquo; I yelled after learning about yet&nbsp;<em>another</em>&nbsp;quality problem for a part that we had been making for a long time with minimal issues, but now had all manner of defects produced daily.</p> <p>&ldquo;And why don&rsquo;t any of the Leaders or Coordinators know what&rsquo;s going on when we ask them?&rdquo; I rapidly followed.</p> <p>Not my finest moment.</p> <p>Kind of an epic fail, really.</p> <p>And definitely not my MO.</p> <p>The next morning my boss and I had a chat.</p> <p>He was far more gracious than he could have been or should have been.</p> <p>He acknowledged the pressure I was under to perform well and get our KPIs in line.</p> <p>But that was no excuse for my outburst.</p> <p>People don&rsquo;t respond to shouting. That&rsquo;s not good leadership. We need to be better.</p> <p><a href="https://sam-n-ochstein.medium.com/when-daily-meetings-go-awry-618a2f516cc1"><strong>Visit Now</strong></a></p>
Tags: Meetings Awry