When Daily Meetings Go Awry
<p>I messed up the other day.</p>
<p>During our daily 8:30 a.m. quality huddle I got passionate, to put it charitably.</p>
<p>“What the hell is going on in that department?!?!” I yelled after learning about yet <em>another</em> quality problem for a part that we had been making for a long time with minimal issues, but now had all manner of defects produced daily.</p>
<p>“And why don’t any of the Leaders or Coordinators know what’s going on when we ask them?” I rapidly followed.</p>
<p>Not my finest moment.</p>
<p>Kind of an epic fail, really.</p>
<p>And definitely not my MO.</p>
<p>The next morning my boss and I had a chat.</p>
<p>He was far more gracious than he could have been or should have been.</p>
<p>He acknowledged the pressure I was under to perform well and get our KPIs in line.</p>
<p>But that was no excuse for my outburst.</p>
<p>People don’t respond to shouting. That’s not good leadership. We need to be better.</p>
<p><a href="https://sam-n-ochstein.medium.com/when-daily-meetings-go-awry-618a2f516cc1"><strong>Visit Now</strong></a></p>