One of the best ways leaders can help their team members to be successful is to provide coaching in the workplace — not just coaching in the formal sense, but learning how to use “in-the-moment” coaching as a leader or mentor.
(Though as certified executive leadership coaches, we will say that there are definitely additional benefits to professional coaching and learning how to take a COACH Approach!)
Supervisors, managers and leaders can learn to routinely use in-the-moment coaching in the workplace. This addition to your leadership toolkit doesn’t require months-long training or certification.
What In-The-Moment Coaching Involves
Instead of telling team members what to do, leaders who use coaching techniques ask questions and listen carefully — without labeling people as difficult “blockers” of change or as resistant to ideas or processes.