Building a Custom Robust Retrieval Augmented Generation Chatbot
<p>In today’s emerging AI market landscape, chatbots are a much desired additional value for many businesses and sectors. Driven by tremendous funding and highly active open-source innovation and research, the bet on generative AI, chatbots particularly, is growing heavier as the technology becomes more powerful and reliable by the minute.</p>
<p>Assuming reliability, there are still two immediate concerns for businesses willing to integrate AI chatbots into their workflow, products, and services: full customizability, and data privacy. While the stakes for data privacy are fairly known, full customizability is an integral, yet often undervalued, property of robust chatbot systems. Even within a single business, the needs can be very diverse and certainly evolve with time. Therefore, a robust chatbot system should be fully customizable in that it can be tailored to today’s needs without being too rigid in anticipation of future requirements and data.</p>
<p>At Astrafy SA, I built a robust Retrieval Augmented Generation (RAG) chatbot named <em>Astrabot</em>, designed to fulfill any role that requires information retrieval and for any use case. Just feed the system your text documents in “plug-and-play”-style, and it will become an expert at answering any question about these documents in seconds and in the most human-like fashion, while still being able to carry out normal conversations that do not require information retrieval.</p>
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